Privacy Policy and Terms of Use

Welcome to the platform provided by Next Edge Civic Tech Private Limited ("Company," "we," "our," or "us"). This document outlines our Privacy Policy and Terms of Use, which govern your access to and use of our technology platform, including application software, mobile apps, website, and services (collectively, the "Platform"). By accessing or using the Platform, you agree to comply with and be bound by the terms and policies described herein.

Privacy Policy

At Next Edge Civic Tech, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Platform. By using the Platform, you agree to the practices outlined below.

How We Use Your Information

We use the personal information you provide for the following purposes:

• To provide and enhance our services and deliver an optimal user experience.
• To respond to your inquiries and provide customer support.
• To send updates, promotional materials, or other communications relevant to our services.
• To analyze usage patterns and improve the functionality of the Platform.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of data transmission or storage is completely secure. By using the Platform, you acknowledge and accept this inherent risk.

Third-Party Sharing

We do not sell, rent, or share your personal information with third parties, except under the following circumstances:

• When required by law or in response to legal processes.
• With your explicit consent.
• With trusted third-party service providers who assist us in operating the Platform, provided they agree to maintain the confidentiality of your data.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page and will take effect immediately. We recommend that you review this page periodically for any changes.

For any questions or concerns regarding our Privacy Policy, please contact us using the Contact Us form available on our website.

Terms of Use

By accessing and using our Platform, you agree to the following terms:

Acceptance of Terms

• You confirm that you have read, understood, and agreed to these Terms of Use.
• These terms govern all current and future updates, enhancements, and features of the Platform.
• We reserve the right to modify or update these terms at our discretion without prior notice.

Purpose and Usage

• The Platform is intended for personal and non-commercial use only.
• It is to be used exclusively for purposes related to safety and security, as defined by the Company.
• Any misuse of the Platform is strictly prohibited and may result in legal consequences.

Personal Data and Responsibility

• Users are responsible for ensuring the accuracy of the personal information they provide.
• Deliberate submission of false or fraudulent data is punishable and will be dealt with accordingly.

Intellectual Property Rights

• All content, features, designs, and intellectual property associated with the Platform are owned by the Company.
• Unauthorized use, copying, or reproduction is strictly prohibited and may result in legal action.

Liability Disclaimer

• The Platform is provided "as is" without warranties of any kind.
• We do not guarantee uninterrupted access or error-free functionality.
• We are not liable for any direct, indirect, or consequential damages arising from the use of the Platform.

Account Security

• Users are responsible for maintaining the confidentiality of their account credentials.
• Any activities conducted through a user’s account are their responsibility.

Prohibited Conduct

Users are prohibited from using the Platform for:

• Malicious, unlawful, or harassing activities.
• Uploading defamatory, obscene, or unlawful content.
• Uploading files containing viruses or harmful software.

Third-Party Links

• The Platform may contain links to third-party websites. We are not responsible for the content or actions of these sites.

Updates to Terms

• We reserve the right to modify these Terms of Use at any time. Updated terms will take effect upon posting on our website.

Indemnification

• Users agree to indemnify and hold the Company harmless from any claims, losses, or damages arising from their use of the Platform or breach of these terms.

No Liability for Interruptions

• We are not liable for any interruptions or unavailability of the Platform due to maintenance or unforeseen circumstances.

Force Majeure

• We are not responsible for delays or disruptions caused by events beyond our control, such as natural disasters or government actions.

Termination

• We reserve the right to suspend or terminate access to the Platform at any time, with or without notice.

Governing Law and Jurisdiction

• These terms are governed by the laws of India, and disputes will be resolved under the jurisdiction of the courts in Pune, Maharashtra.

Refund Policy

• Once a service is subscribed to, no refund requests will be entertained. Users are advised to review their orders carefully before finalizing purchases.

By accessing or using our Platform, you acknowledge that you have read, understood, and agreed to this combined Privacy Policy and Terms of Use. If you have any questions, please reach out via the Contact Us form available on our website.